What is your shipping policy?

We offer free shipping on order in the United States over $99. Orders are processed within 1-3 Business days. Shipping time depends on the shipping class and destination. 

What do I do when an order is marked as delivered but I didn't receive it?

Contact your local USPS carrier either by calling or visit in person. We also can assist you in opening a search request. Furthermore, if purchase is insured we will help file the insurance claim, for orders over $100, a police report is required in order to file insurance. If you decline the insurance coverage, we will not be responsible for any loss or damages.


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